Visiting Faculty Frequently Asked Questions

Getting Started

Yale provides several Wi-Fi access networks depending upon your user role:

  • YaleGuest
  • Eduraom
  • YaleSecure

Short-term Visitors

A public wireless network called YaleGuest which has limited network access is available for anyone’s use. Due to security reasons, certain programs and functionality may not be accessible via the YaleGuest network, e.g., Dropbox, Skype, and printing at 30 Hillhouse.  

Another option is the Eduroam wireless network which Yale subscribes to.  Eduroam (education roaming) is a secure, world-wide roaming access service that allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions.

If your institution is a partneraccess the Eduroam network by selecting Eduroam from the Wi-Fi list on your mobile device and sign-in using your home institution’s credentials*. View Eduroam’s complete listing of U.S. participating schools; International visitors can look for institutional listings on this country page.

For additional details, search your institution’s support page.

*(Credential format is typically ID@UniversityName.edu, e.g., YaleNetID@yale.edu or SUNetID@win.stanford.edu)

Long-term Visitors

If you have been granted a Yale NetID, it is strongly encouraged that you use the Yale Secure network when on campus. This secure connection will allow you to use any application and print to the Cowles network printers. When selecting Yale Secure from the Wi-Fi list on your device, you will be prompted to enter your Yale NetID and password to authenticate. Once connected, your credentials will be saved. If you have trouble try the YaleSecure Connection Assistant.

For more information, visit the ITS Wi-Fi page. If needing to access Yale secure websites or resources from off campus, the Cisco VPN AnyConnect client (available for download from the ITS Software Library) in conjunction with Multifactor Authentication can be used. For assistance, call the ITS Help Desk at (203) 432-9000.

Getting Started

There are three printers in 30 Hillhouse: two HP 3015P printers located on the first and second floor hallways, and one HP LaserJet M402 located in the basement. There is an HP 400M printer in 37 Hillhouse on the second florr for visiting faculty use.  

For instructions connecting to a printer, see the Cowles Printer page (Yale authentication required to view the page).

Contact Matt Regan if you need assistance in connecting your personal laptop to the nearest printer.

Getting Started

If you have been assigned a Yale email account, you can access it by visinting one of the following sites:

Attional information can be found on this help page.

Getting Started

NOTE: These instructions apply to Android phones using Android 7 Operating System or higher.

  1. Locate and tap Settings from the applications list. You can also arrive at Settings by pressing the menu button in the lower, left corner of your device.
     

  2. Tap the Connections tab. Use the slider to turn Wi-Fi ON and then tap Wi-Fi.

    Connections Settings
     

    3. Allow your device to scan for Wi-Fi networks. Tap YaleSecure when it appears.

    YaleSecure Wi-Fi Menu

    4. Leave the default settings and scroll down to locate the Identity field.  Fill the Identity and Password fields and then tap Connect.

    Identity: yale\YourYaleNetID (Example: yale\abc12)

    *LEAVE ANONYMOUS IDENTITY BLANK*

    Password: Your Yale NetID Password

    Identity Example

    5. You are now connected to YaleSecure WiFi.

    YaleSecure Connected

Getting Started

1. On the Home screen of your iPad or iPhone, tap the Settings button.

 iOS Settings icon

2. Tap Wi-Fi.
iOS Wi-Fi Settings

3. Toggle Wi-Fi (ON\OFF) switch ON.  Tap YaleSecure

YaleSecure Wi-Fi Listing

4.Fill in the requested information and then tap the Join button.

  • Username: yale\YourYaleNetID (Example: yale\abc123)
  • Password: Your NetID Password

 Username and Password fields

 NOTE: Older versions of the iPad have the Join button on the keyboard. See image below.

4. Tap Accept to finalize the connection to YaleSecure.

 Yale Wi-Fi Certificate

5. You are now connected to YaleSecure.

Connected to YaleSecure Wi-Fi

Getting Started

Yale Virtual Private Network (VPN) is a way to securely access Yale’s restricted services and licensed e-resources (e.g. e-journals such as JAMA, or databases such as ArtSTOR) on the University network from a non-Yale internet source. VPN is also required for remote access to on-campus workstations - via Remote Desktop Protocol (RDP). While VPN provides excellent network security, it should only be used from an appropriately secured computing device.

To connect to VPN do the following:

  1. Download and install the free VPN software (Cisco AnyConnect) from the Yale Software Library
  2. Launch AnyConnect to access any Yale resources
  3. Enter the address access.yale.edu and then click Connect in the AnyConnect window.
  4. Enter your NetID and NetID password when prompted.
  5. Enter the Multifactor Authentication (MFA) code from the DUO app

    AnyConnect Launch Window

    AnyConnect Login Window

For additional assistance with VPN or the Multifactor Authentication DUO app, contact the Yale ITS help desk.

VPN Video Screen Shot

A post shared by Bass Library (@basslibrary) on Mar 11, 2020 at 7:58am PDT

Getting Started

The Cowles Foundation has a visiting faculty mailing list for long-term visitors.  While long-term visitor names are added to the list before the start of their stay, visitors can subscribe by visiting this sign-up page. Visitors can also unsubscribe from the mailing list by using the same sign-up page and entering an email address in the unsubscribe field at the bottom of the page.

Yale also provides distribution lists from other departments which can be found on the Yale Subscption page.

For additional assistance, please contact Matthew Regan.

Getting Started

The university offers several dining locations around campus including 12 residential colleges. See map below or click here for the full campus map with dining hall locations. For additional Yale dining information, menus, and off-campus eateries, visit the Yale Hospitality website.

Getting Started

In cases of emergency, contact the appropriate department listed below:

You can also report a crime or send an anonymous text tip through our Bulldog Mobile (LiveSafe) app. (To register for Bulldog Mobile please visit the Yale LiveSafe page)

For addtional emergency information, visit the Yale Emergency Management website.

Getting Started

Yale Net ID, Password, & Photo ID

To activate your Yale NetID, visit the Yale activation page.  Enter the PIN provided to you by Darlene Smith and create a new password.

Yale Net ID, Password, & Photo ID

You can change your Yale Net ID password by visiting the Change Your Yale Password page.

Yale Net ID, Password, & Photo ID

Yale has experienced a substantial increase in attempts to compromise NetIDs. The most common cause of compromise is email phishing. Scammers’ methods for gaining access to passwords have outpaced security measures, which potentially allow them to access our systems and data. This puts our intellectual property, faculty research data, and personal information at heightened risk. DUO Everywhere significantly reduces Yale’s security vulnerability and helps us to create a more secure Yale. 

What is DUO Everywhere? 

DUO Everywhere: Multifactor authentication (MFA) adds a second layer of security to cover both on- and off- campus for VPN connections, Microsoft Office 365 and CAS logins. 

Important Points: 

  • Upon activating your NetID at yale.edu/netid you will be prompted to set up devices in DUO Everywhere. 
  • Once your NetID has been activated, setup your Duo device by clicking “DUO Everywhere” in the “Check Your DUO Everywhere Status” section. 
  • Follow the steps prompted to choose your device setup. It is recommended to set up a minimum of two devices. 
  • You can manage devices at any time by going to mfa.its.yale.edu

What to Expect: 

What should I expect once I enroll in DUO Everywhere? 

DUO Everywhere will ask you to authenticate once per application or browser, per device. 

How long does DUO authentication last? 

When DUO requests authentication, there will be an option to extend the session for 90 days. Please be aware that you will need to do this for every session you authorize. 

Additional Resources 

For questions, please contact the ITS Help Desk at helpme.yale.edu 

 DUO Everywhere for New Hires 

Yale Net ID, Password, & Photo ID

You can reset your Yale NetID password on this page by answering several security questions.

Yale Net ID, Password, & Photo ID

Yale Resources

Yes. The Cowles Foundation Library in the basement of 30 Hillhouse has restricted access, however, two-week book loans can be made online. Use the Cowles Library database to search the collection; items can be checked out using the online form once a book selection has been made. You will be contacted once your books are ready for pick-up. 

Contact Matt Regan with any questions or for assistance.

For a more extensive collection of books and journals, the Center for Science and Social Science Information has additional resources.  The economics subject library is Gwyenth Crowley who can assist with database questions, working papers, search engines and other online resources.  More can be found on Gwyenth’s library resource page.

Yale Resources

The Payne Whitney Gym offers annual, academic, semester and monthly memberships to visiting associates, visitors, and spouses.  See the membership page for rates, services, and hours.

Yale Resources

Contact Yale Member Services for additional information.

Yale Resources

Yale University employed Visiting Scholars, Researchers and Post-Doctoral appointments are eligible for library borrowing privileges at no charge.  These privileges vary depending on the appointment, which is set by the scholar’s home department or college.  Generally speaking, if you have a Yale ID card, you should have Yale library loan privileges.  For more information on the Yale library policies and general information, see below:

Yale Resources

In the last year, several incidents of fraud schemes targeting members of the Yale community were reported to the Yale University Police Department.  These scams primarily targeted international faculty and students. The scams are similar in that the suspect calls claiming to be a law enforcement officer and tells the victim that they owe taxes, most often related to student loans.  The victim is threatened with arrest, revocation of educational credentials, deportation, and loss of VISA status. The suspects appear to have some knowledge of the victims and their relationship to the university. The phone numbers used by the suspects are spoofed and appear to be legitimate law enforcement agencies.  The guise of legitimacy is enhanced when the suspects divulge some personal information on the victims, likely obtained through open source searches or social engineering.  In one case the actual name of a high ranking law enforcement official was used.

TIPS:

  • Do not disclose any personal information if contacted by an individual demanding payment for unpaid taxes or loans.
  • Do not provide any payment to these individuals by cash, wire transfer or gift card.
  • If contacted call the Yale Police immediately at 203-432-4400. 
  • You can also report a crime or send an anonymous text tip through our Bulldog Mobile (LiveSafe) app.
    (To register for Bulldog Mobile please visit http://your.yale.edu/community/public-safety/campus-safety-services/bulldog-mobile-livesafe-app)

For more crime prevention and safety tips please visit http://your.yale.edu/community/public-safety/safety-tips

For additional information on scams:

https://www.irs.gov/newsroom/tax-scamsconsumer-alerts

https://www.fbi.gov/scams-and-safety/common-fraud-schemes

Yale Resources

Cowles visitors can be reimbursed per their commitment letter.  You can find travel reimbursement at this link.

Yale Resources

Cowles visiting faculty who are eligible for a photo ID can visit the ID Center during normal business hours. The ID Center is located at 57 Lock Street, 1st Floor.

For more information on obtaining a photo ID, please see the ID Center webpage.

Yale Resources

In cases of emergency, contact the appropriate department listed below:

You can also report a crime or send an anonymous text tip through our Bulldog Mobile (LiveSafe) app. (To register for Bulldog Mobile please visit the Yale LiveSafe page)

For addtional emergency information, visit the Yale Emergency Management website.

Yale Resources

Navigating Yale Campus

Several transportation alternatives are available for navigating the campus and beyond.  Here are some options:

Shuttle Bus

Yale provides a free shuttle service with several routes around campus. Using the Yale TransLoc map or the TransLoc Rider smartphone app (iOS and Android), you can find stops and use the real-time shuttle tracking.

Nighttime Safe Rides

Yale provides free afterhour rides and walking escourts. For additional information, visit the Nighttime Shuttle Safe Rides & Walking Escort Service website.
 

Public Bus

CT Transit provides local and express bus services in the greater New Haven metro area operating 7 days a week with over 22 local routes

Zip Car

Zipcar is a car sharing program that uses revolutionary technology to make the process of car sharing safe, easy and convenient. Click here to view campus Zipcar locations.

Noa Bike

50 shared-use bicycles are available in several locations on campus through the university’s partnership with Noa, which provides city cruiser-style bicycles, registration and reservation software and maintenance services. Read more on our bikeshare page.

Train

For those wanting needing to travel to other destinations outside of New Haven, Union Station, provides train service in the Northeast via Metro North and Amtrak lines.

For more transportation options, please visit the Yale Transportation Options page.

Navigating Yale Campus

The Cowles Foundation is located in the heart of Yale’s campus at 30 Hillhouse Avenue.  Use the Yale online campus map to help find your way around.

Navigating Yale Campus

Computer and IT

Once you have signed-in to Virtual Chair, use your arrow keys to navigate around the virtual conference space. The following video has more details about using Virtual Chair.

Additional information can be found on the Virtual Chair Help Guide page.

Computer and IT

The 2021 Cowles Summer Conferences will be held virtually using the Virtual Chair online platform. A separate invitation will be sent to participants with instructions on how to access the conference session you registered for. This brief overview video explains how to navigate the Virtual Chair space.

A list of frequently asked questions for Virtual Chair guests can be found on this FAQ page. To familiarize yourself with the different features available while attending a Virtual Chair session can be found on the Glossary Page.

Computer and IT

Yale ITS provides several community access computers around campus (including 28 Hillhouse) with statistical software such as Mathematica, Matlab, and R.  The Yale StatLab offers more statistical software packages. For a full list of computer lab locations and a campus map, visit the ITS Computer Labs page

Note: A valid Yale Net ID and password are needed to sign into the computers.

Computer and IT

Each conference space within Virtual Chair has a presentation area called a Plenary Room which is found at the top of the screen.  Navigate your avatar to the plenary room door to enter the room. To join the Zoom presentation, have your avatar take a seat on a vacant stool and press “X” on your keyboard. At this point you will be presented with a Zoom link on the screen. Clicking the link will automatically launch Zoom on your computer to watch the presentation. Steps below:

  1. Enter the Plenary Room at the top of the screen through either of the doorways.
    Virtual Chair Lobby
     
  2. After entering the Plenary Room, have your avatar sit on a vacant stool.

    Virtual Chair Plenary Room
     

  3. At this point, press the “X“ key on your keyboard to join the Zoom session; click the link to launch Zoom.
    Join Zoom

    Enter Zoom link
     

  4. Once the Zoom presentation has finished, click the Leave Meeting button to bring you back to the Virtual Chair session in your browser. Exit the Zoom browser tab if necessary and on the Virtual Chair browser page, click the green Re-enter button to bring you back to the plenary room.

The following video shows what the attendee will experience joining Zoom from Virtual Chair, and re-entering the Virtual Chair venue once exiting the Zoom session..

Visit the Virtual Chair help page for additional information on how to connect to Zoom sessions.

Computer and IT

Yale provides several Wi-Fi access networks depending upon your user role:

  • YaleGuest
  • Eduraom
  • YaleSecure

Short-term Visitors

A public wireless network called YaleGuest which has limited network access is available for anyone’s use. Due to security reasons, certain programs and functionality may not be accessible via the YaleGuest network, e.g., Dropbox, Skype, and printing at 30 Hillhouse.  

Another option is the Eduroam wireless network which Yale subscribes to.  Eduroam (education roaming) is a secure, world-wide roaming access service that allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions.

If your institution is a partneraccess the Eduroam network by selecting Eduroam from the Wi-Fi list on your mobile device and sign-in using your home institution’s credentials*. View Eduroam’s complete listing of U.S. participating schools; International visitors can look for institutional listings on this country page.

For additional details, search your institution’s support page.

*(Credential format is typically ID@UniversityName.edu, e.g., YaleNetID@yale.edu or SUNetID@win.stanford.edu)

Long-term Visitors

If you have been granted a Yale NetID, it is strongly encouraged that you use the Yale Secure network when on campus. This secure connection will allow you to use any application and print to the Cowles network printers. When selecting Yale Secure from the Wi-Fi list on your device, you will be prompted to enter your Yale NetID and password to authenticate. Once connected, your credentials will be saved. If you have trouble try the YaleSecure Connection Assistant.

For more information, visit the ITS Wi-Fi page. If needing to access Yale secure websites or resources from off campus, the Cisco VPN AnyConnect client (available for download from the ITS Software Library) in conjunction with Multifactor Authentication can be used. For assistance, call the ITS Help Desk at (203) 432-9000.

Computer and IT

Your affiliation will be displayed if another participant clicks on your name. Additionally, you can display your affiliation on your avatar by using the Status field found in your avatar settings (click on your name at the bottom of the screen to display the settings).  To save the status text, click anywhere outside of the settings window. Click image below to view a help video or visit this help page.

Computer and IT

There are three printers in 30 Hillhouse: two HP 3015P printers located on the first and second floor hallways, and one HP LaserJet M402 located in the basement. There is an HP 400M printer in 37 Hillhouse on the second florr for visiting faculty use.  

For instructions connecting to a printer, see the Cowles Printer page (Yale authentication required to view the page).

Contact Matt Regan if you need assistance in connecting your personal laptop to the nearest printer.

Computer and IT

You can see all participants who have signed-in to Virtual Chair by clicking the people icon in the toolbar found on the left of the screen.

Computer and IT

If you have been assigned a Yale email account, you can access it by visinting one of the following sites:

Attional information can be found on this help page.

Computer and IT

NOTE: These instructions apply to Android phones using Android 7 Operating System or higher.

  1. Locate and tap Settings from the applications list. You can also arrive at Settings by pressing the menu button in the lower, left corner of your device.
     

  2. Tap the Connections tab. Use the slider to turn Wi-Fi ON and then tap Wi-Fi.

    Connections Settings
     

    3. Allow your device to scan for Wi-Fi networks. Tap YaleSecure when it appears.

    YaleSecure Wi-Fi Menu

    4. Leave the default settings and scroll down to locate the Identity field.  Fill the Identity and Password fields and then tap Connect.

    Identity: yale\YourYaleNetID (Example: yale\abc12)

    *LEAVE ANONYMOUS IDENTITY BLANK*

    Password: Your Yale NetID Password

    Identity Example

    5. You are now connected to YaleSecure WiFi.

    YaleSecure Connected

Computer and IT

1. On the Home screen of your iPad or iPhone, tap the Settings button.

 iOS Settings icon

2. Tap Wi-Fi.
iOS Wi-Fi Settings

3. Toggle Wi-Fi (ON\OFF) switch ON.  Tap YaleSecure

YaleSecure Wi-Fi Listing

4.Fill in the requested information and then tap the Join button.

  • Username: yale\YourYaleNetID (Example: yale\abc123)
  • Password: Your NetID Password

 Username and Password fields

 NOTE: Older versions of the iPad have the Join button on the keyboard. See image below.

4. Tap Accept to finalize the connection to YaleSecure.

 Yale Wi-Fi Certificate

5. You are now connected to YaleSecure.

Connected to YaleSecure Wi-Fi

Computer and IT

Yale Virtual Private Network (VPN) is a way to securely access Yale’s restricted services and licensed e-resources (e.g. e-journals such as JAMA, or databases such as ArtSTOR) on the University network from a non-Yale internet source. VPN is also required for remote access to on-campus workstations - via Remote Desktop Protocol (RDP). While VPN provides excellent network security, it should only be used from an appropriately secured computing device.

To connect to VPN do the following:

  1. Download and install the free VPN software (Cisco AnyConnect) from the Yale Software Library
  2. Launch AnyConnect to access any Yale resources
  3. Enter the address access.yale.edu and then click Connect in the AnyConnect window.
  4. Enter your NetID and NetID password when prompted.
  5. Enter the Multifactor Authentication (MFA) code from the DUO app

    AnyConnect Launch Window

    AnyConnect Login Window

For additional assistance with VPN or the Multifactor Authentication DUO app, contact the Yale ITS help desk.

VPN Video Screen Shot

A post shared by Bass Library (@basslibrary) on Mar 11, 2020 at 7:58am PDT

Computer and IT

If a paper discussion is to take place, the Virtual Chair venue has provided two areas in the main lobby where participants can congregate. The rug areas will be clearly marked with signs. To join the discussion, navigate your avatar onto the  rug where you will hear and see only those other participants in the discussion.

If your avatar is unable to access the rug becuase it is being blocked by another avatar, hold down the G key to move through the other avatars.

 Virtual Chair Lobby for Cowles Conference

Computer and IT

Before joining a Virtual Chair conference session please take note of these recommendations:

  • Use a desktop or laptop computer, not a mobile device such as a phone or tablet
  • Use either Chrome or Firefox browsers to connect to a session
  • Disconnect from VPN before joining a session
  • Download and install Zoom video conference software to view speaker sessions

Joining a Virtual Chair conference session:

  1. An email will be sent to you containing information on how to access the conference session(s) you registered for. Follow the link in the email to access the Virtual Chair session webpage. Click the Join button on the Virtual Chair session webpage. Enter the provided password when prompted.
  2. When prompted, enter the password provided in the email.
    Password prompt
     
  3. You will then be prompted to enter your name and configure your Virtual Chair avatar. It is here that you can also verify that your computer camera and microphone are working. Click the Join the Gathering button to enter the Virtual Chair venue space.
    Virtual Chair avatar settings window
     
  4. You will enter the venue where you can use your keyboard arrow keys to navigate the space to converse with your colleagues.

Additional information can be found on the Virtual Chair Help Guide page, or in this Virtual Chair PDF Help Guide.

Computer and IT

Yale campus, local and long distance calls can be made using your office phone. See instructions below for differnt dialing locations.

To Call Yale Campus Numbers Dial
Central Campus and Science Hill numbers last 5 digits
Medical Center Numbers last 5 digits
   
To Call Local Numbers (with a 203 area code) Dial
Local numbers 9 + (203) + 7 digits
Connecticut Mental Health Center (CMHC) 9 + (203) 789-7300
   
To Call Long Distance Numbers Dial
Long distance, in-state (YALENET) 9 + 1 + area code + 7 digits
Long distance, out-of-state (YALENET) 9 + 1 + area code + 7 digits
Long distance, in-state (personal credit card, 
bill to third number, collect)
9 + 0 + area code + 7 digits
Long distance, out-of-state (personal credit 
card, bill to third, collect)
9 + 0 + area code + 7 digits
International (YALENET) 9 + 011 + country code + city code** + number
International (personal credit card,
bill to third, collect)
9 + 01 + country code + city code** + number
Toll-free (800) numbers 9 + 1 + 800+ 7 digits

For additional dialing instructions, visit the Campus Phone webpage.

Computer and IT

You can find a schedule of all the presentation on the left sidebar. Click the calendar icon to show upcoming events listed at the top of the sidebar.

Computer and IT

As with in-person conferences, you can approach anyone in the Virtual Chair venue to interact with colleagues. When you approach another participant, that person’s camera will appear at the top of your screen allowing you to converse. If you would like a more private conversation, you can sit at one of the tables in the lounge area. The number of chairs dictates the number of people who can interact with each other. If there are no empty chairs, no one else can join the conversation. Thus, if you want a one-on-one conversation, sit at a table with only two chairs.

Interacting with others

Seating Options

Private Table for two
Private table for two Table with four chairs Table with eight seats

If you need assistance navigating Virtual Chair, you can contact a support person in one of the following ways:

Help Desk

In (virtual) Person

  • Walk to a virtual Helpdesk to discuss your question directly. Helpdesks will be located in the lobby

  • Chat one-on-one with a Helpdesk staff member by scrolling through the participant list and clicking on their name, then “message”. You can also search for the Helpdesk staff member using the search bar, found above the list of participants.
     

     

Via Email

  • Email the Virtual Chair staff to alert them if you have trouble navigating the event space     on gather.town; they are available at the unique help email found on your event’s  landing page.
  • Or email help@virtualchair.net and put the name of the event you’re attending in the subject line.

In order for Virtual Chair’s Helpdesk team to best assist you, it is recommended that you confirm which browser you are using, and provide either a screenshot or a description of the specific webpage where you encountered an issue. Specific information on troubleshooting audiovisual connection issues is available by clicking here.

Via the Web